Service
With enthusiasm and dedication we work every day. For the best products, but also the best service. Whether it is via social channels, mail, chat or telephone. We are known for our helpfulness; good and fast answers and professional advice. We are ready at any time for your questions or to give advice. Contact us via:
Telephone: 0341 – 422 850
WhatsApp: 06 – 38732313
Email for advice questions: info@morgenisnu.nl
Email about orders: orders@morgenisnu.nl
Chat: pop-up at the bottom right of the page
There is nothing more annoying than the uncertainty that you are buying something from an unreliable company. That is why we find it important to share our company details with you. This way you know who you are buying from and you are always free to check our details. This way you always know where you stand. Our company details are as follows:
Morgen is Nu BV
KvK: 73941360
VAT: NL859718104B01
Daltonstraat 42
3846 BX Harderwijk
The Netherlands
Phone: 0341-422850
E-mail: info@morgenisnu.nl
Do you want to return an order, send us information, or do you have another reason for which you need our address? Then you can use the following address details:
Morgen is Nu
Daltonstraat 42
3846 BX Harderwijk
The Netherlands
No, unfortunately it is not possible to visit our office. Partly due to the current regulations surrounding corona. For questions you can always reach us via info@morgenisnu.nl or 0341 – 422 850.
We always enjoy speaking to our customers in person. So if you have any questions, advice or other reasons to contact us, we will do everything we can to help you as quickly as possible. You can almost always expect a response from us within 24 hours when you email us. When you call us, we will of course speak to you immediately. We can be reached by telephone on working days from 10:00 to 16:00.
In every product we sell lies that piece of heart and soul and that is why we consider it a serious matter if you have a complaint. We would like to receive the complaint you have as soon as possible, so that we can also resolve it as quickly as possible. You can do this via email, telephone, WhatsApp and via chat. We ask customers to send a photo of your complaint, so that we can resolve your complaint as completely as possible. We always ensure that you receive a response from us within 24 hours with a solution to your problem. After this, we will immediately take action to resolve your complaint.
If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur Foundation. As of 15 February 2016, consumers in the EU can also submit complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odrIf your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.
If the complaint relates to quality, shelf life, ingredients or allergens, we may ask you to complete a complaint form in connection with our food safety plan.
